Should Your Company’s Name be in your Press Release Headlines?

It’s been a long time coming, but the wait is finally over.

You’ve got some news to share that you feel will get your company some much deserved recognition in the media.

You might have just brought in a high profile client, won an award or created a ground breaking new product or service.

So you set about writing the press release.

You know that the headline is vital. It’s got to zing if it’s going to stand out from the 1,000s that journalists receive on a daily basis.

I’m going to bet that your first priority is to somehow get your name in the headline. After all who doesn’t like to see their name in lights.

So you create a headline that mentions you but puts the responsibility of grabbing attention on the new client’s name, the award or the fact that you’ve developed something you feel is unique.

Unfortunately this approach doesn’t work particularly well because nobody, except you, really cares that you’ve got a new client, won an award or created a new product. This is especially true if, unlike Freddie Star, the journalist doesn’t know much about you.

So forget about bigging yourself up and instead focus on what will be of interest to your target audience.

Look at your story from the point of view of the people you want to influence

Let’s face it, the reason the majority of us put out a press release is to attract more business.  You hope that your prospective customers will see the story and head straight for your website or a phone to give you a call.

To do that you’ve got to give them something juicy to think about from the off.

When you write your headlines always ask yourself these two questions:

  1. So what?
  2. Who cares?

Look at the headline below. 

Big Brand Name Appoints ABC Company to Design its Shops

Imagine you are a journalist. Brands change their agencies all the time. Is this headline going to have much impact?

Maybe Design Week will print it but how many of your customers read your trade journal? Wouldn’t you rather it appeared in the trade journal of your new client!

Now just suppose it is printed and read by the CEO of another big brand. Apart from a possible passing interest in which design agency their competitor is using, are they likely to read on?

Now look at the next headline. 

Big Name Brand Appoints One Man Band to Drive Fresh Approach to Shop Design

The second example offers a number of hooks.

First it begs the question of why a big brand name would hire a one man band and who that person might be. Second it raises the issue of why a one man band is need to ensure a new direction and third it creates curiosity about what the new shop design will look like.

These are questions that you want your prospective customers to ask themselves. Then once you’ve answered them in the press release, you know that they’ll have all of the information needed to pick you as their next supplier.

Remember the purpose of the headline is to capture the attention of the journalist and then your target audience. You will have ample opportunity to talk about your business in the main body of the release. It’s not vital to do it in the headline if it stops you from creating an impact.

How to Get More Media Coverage, More Often

I first became interested in customer profiling ten years ago.

I was working on a particularly tricky client who was struggling to get any traction with the media. They had been through a number of PR agencies, all of whom had failed to generate press coverage.

I like a good challenge but it was clear that this wasn’t going to be an easy task.

The company had very little in the way of news and couldn’t get any of their customers to agree to be case studies.

We were faced with a virtual PR dead end.

So rather than re-tread old ground and get the same poor results, we decided to try something a little different.

What did we have to lose?

Instead of pushing content about the company’s products and services we thought about their customer’s instead. What were the goals they wanted to achieve and the challenges that stopped them from doing so?

Pretty soon we had moved away from the logic of features and benefits and into the emotional territory of fears and frustrations.

We spent time with various people within our client’s business working on content that would help their target audience overcome the issues they were facing.

We didn’t try to sell anything. Just offer help.

The media lapped the content up. It made sense really. Newspapers, magazines, online portals are not just about news. They are there to help people to tackle their issues.

The coverage we got was well worth the effort. We weren’t counting our results in column inches but in half pages, pages and double page spreads.

It didn’t stop their either. Our client would get emails from prospects saying how much they had enjoyed the pieces and how helpful they’d been. Some turned into customers.

This kind of content generation now lies at the heart of everything we do for our clients. It doesn’t matter whether it’s pure PR, social media or sales collateral creation. We always put the needs of our audience first.

Funny thing is that the results are so much better than a pure play sales pitch.

So next time you want to get some coverage in the media and struggling to do so, think about your customers. Work out what they are struggling with and produce pieces that address those issues and help to overcome them.