Copywriting

PR may not be rocket science but it does require the mastery of a number of skills.

Copywriting is a big one.

Writing copy can be a wonderfully creative process but for many of us it is a struggle. You sit there with a blank piece of paper, racking your brains as to what to write first.

Writing copy for PR is no walk in the park. It not only requires a head for eye catching content that stops journalists in their tracks, but also an understanding of the format that journalists like to receive copy in, so that it isn’t dismissed out of hand.

Whether it’s press releases, opinion pieces, whitepapers or case studies, we offer a unique copy creation process that has meant 90% of what we pitch gets published.

If you are struggling to put pen to paper, perhaps we can help.

Personal PR

Would you like to get quoted in the media but find yourself frustrated because…

  • You know what you want to say but find it tough to get it down in a coherent form
  • You have content ready to go but struggling to get the media to take it
  • Your peers are quoted more often than you even though they appear to have nothing of interest to say?
  • Journalists don’t call you to get comment for the stories they are writing?
  • You’re not being invited to speak at conferences and events even though you are an expert in your field?

Through our personal brand building services you can:

  • Become an influential industry thought leader who attracts your target audience through the communication of powerful, relevant messages
  • Connect with your target audience via offline and online media channels
  • Engage in influential conversations with your target audience through the full range of online communication platforms including Twitter, blogs and social networks
  • Identify and build relationships with influential industry commentators who can help to spread positive messages regarding your brand

Is PR worth it?

Selling business to business products and services is tough at the best of times. Margins are decreasing, competition is increasing and cutting through the noise of your competitors can be a struggle. You need an edge and the media can provide it.

Here’s the thing. Successfully using the media to your advantage takes time and effort. While individual pieces of media coverage can turn heads, consistently getting seen, heard or read by your target market is the real key to success.

The problem, consistency requires content and it can’t be any old content. It’s got to make the media stand up and pay attention. Super brands have it easy. They have media worthy content in abundance.  Many growing businesses are not so lucky.

SMEs need to be more strategic in the way that they work with the media.

There will certainly be some natural opportunities to get coverage. The rest of the time you will have to work closely with your agency to develop content that converts into headlines.

To ensure that you don’t waste time and money, it might be worth considering the following before you get going?

  • Do you know where the natural coverage opportunities exist in your company today?
  • How can you make the most of the media coverage that you do get so that it continues to make an impact long after it has appeared?
  • What systems and processes do you have in place to get media coverage once the natural opportunities run out?

Having said that, today you don’t necessarily need to engage with the media month in month out (or at all) to build a successful public relations programme.

Savvy business owners appreciate that the media is nothing more than a channel to their target market. A powerful one to be sure, but certainly not the only one.

They are now working with their PR agencies to find alternative pathways to influence and maintain contact with their target market at all times.

If you’re not sure whether the media route is for you or would like to explore other avenues for attracting your target market to your business, please feel free to give us a call.

Technology

Samsung (computer hardware), Toshiba (computer hardware), BT (mobile networks), McAfee (anti-virus), Philips (consumer electronics), Avaya (unified communications), Solution1 (telecoms), Tecteon (telecoms), Premiere Global Services (conferencing and collaboration), Twice2Much (overpayment identification), Netbenefit (Hosted IT Solutions)

Online

Lycos (online portal), Stuffed Animals Media (virtual film studio), OVO (virtual encyclopaedia), St.Minver (online gaming), Working Mums (job board and online community, Flypaper TV (content production studio), The Web TV Enterprise (pre and post roll advertising), Diino (online storage), GD Worldwide (virtual record label and community), Mr Site (website creation software), bet365

Retail

Umbrella (retail design), Joju Ltd (solar installations), Swiftstake Technologies (retail betting solutions)

Mobile

Ministry of Sound (content distribution), Netomat (social networking)

How to get red hot referrals

Why are so many of us terrified of being told no? We didn’t start out that way.

When I think back to when I was a kid, I was told no on a daily basis…repeatedly.

“Can I have a biscuit?” “No.” “Can I stay up late?”“Nope.” “Can I shave the dog?” “No!”

In fact, many questions were asked with the clear expectation of a no but with the hope of a distant yet not impossible yes. Sometimes, let’s be honest, I was just pushing it. But the fact remains, the thought of getting a no didn’t stop me from asking.

It’s hard to say when, what, where or why, but since then things have most certainly changed. I have gone from a keen seeker of a ‘yes’ to the staunch avoider of ‘the no’.

And I don’t think I’m alone. Many of us will do just about anything to avoid rejection.

The problem is, although it’s sometimes more comfortable to avoid a no, in business it can cost us and our profits dearly.

Why?

Because the fear of rejection drives us away from revenue producing behaviours and towards activities that cost a lot more and don’t generate anywhere near the same kind of return.

Like asking clients for referrals.

Logically it’s an obvious thing to do. Not only do they know, like and trust us but our clients have an intimate understanding of what we do, how we do it and the results we get. Emotionally, however, it ranks up there with cold calling.

In fact many business owners would prefer to spend £1,000s trying to woo complete strangers than ask their clients for introductions.

Even though our emotional blocks might be difficult to overcome, the answer to overcoming them isn’t. In fact, it’s really simple, especially when it comes to getting referrals from your clients…get someone else to do it for you.

If you have ever got someone you trust to ask a girl or guy out for you, you’ll know what I mean. Because they have no emotional attachment to the result and don’t care if they get a no, they have no problem asking. What’s more, they can sell you in ways that you could never dream of doing for yourself.

We do it for our clients all the time. We usually have a legitimate reason for the meeting with their customer. We might be organising a case study or doing a customer audit. These exercises are excellent because they create the perfect atmosphere for getting referrals.

The discussion reminds the customer of the great work that our client does for them and the value they have driven into their organisation. When people are reminded of something good you have done for them, it generates the perfect positive emotion required for making them feel comfortable introducing you into their network.

It’s up to you whether you go for it or not but I can’t think of a quicker or simpler way of winning more clients.

Umbrella Design

Mark Fanthorpe, Owner

Alex doesn’t do PR. Not in the traditional sense. We knew that we needed to raise our own profile if we wanted to grow but didn’t feel we had the content to satisfy the media in the long-term. Most of our work comes from a handful of clients and so it’s rare that we have the kind of new projects that fill news pages.

We spoke to a number of PR companies, all of whom wanted to take us down the news route. We didn’t feel that they understood us or what we wanted to achieve. Rather than concentrate on news, Alex got under the skin of Umbrella and enabled us to see our company through the eyes of our customers. He helped me to realise that my experience had value and that people would be interested in what I had to say.

Every month we get coverage in a key media and I’m asked to take part in roundtables and speak at conferences attended by our prospects.

He has also helped us to create a new website, which I believe truly differentiates us from our competition. Rather than a window into the work we do, it helps us to connect with our customers by communicating our personality, how we think and how we work. Like the PR, it doesn’t try to sell. Instead it gives us a chance to build the common ground between us and our prospects that is essential for creating the emotional connection that will make us attractive to them.

www.umbrelladesign.co.uk

PGi

Nikki De Kretser, VP Marketing Europe

Alex and his team revolutionised our public relations programme. By working hand-in-hand with our sales and marketing teams his company has generated the communications collateral and media coverage that is playing a vital role in driving new customers to the business.

www.pgi.com/uk/en/